b baji Privacy Policy

1. Introduction and Scope

b baji is an online entertainment and betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to b baji's website (https://b-baji.cam) and all associated digital services.

The purpose of this document is to clearly inform you under what circumstances your personal information is collected, how it is processed, and what steps we take to protect it. Together with b baji's Terms and Conditions, this policy forms a combined legal framework that governs all aspects of using the platform.

By registering on this site, logging in, or using any service, you are considered to have given your consent to the terms of this policy. If you do not agree with any part of this policy, please refrain from using the services.

2. What Information Is Collected

b baji collects information in two main ways: directly (what you provide yourself) and indirectly (information generated automatically while using the site).

2.1 Information Provided Directly

You provide the following information when registering or managing your account:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security-related information
• Financial transaction details — bKash, Nagad, Rocket, or bank transfer information
• National identity card or equivalent document details for identity verification
• Messages and details you share during live chat or email support

2.2 Automatically Collected Information

Some information is recorded automatically for technical reasons while using the site:

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Time of entry and exit from the site, list of pages visited
• Session duration and navigation patterns
• Information collected through cookies and similar tracking technologies (details in Section 5)

3. Purpose of Using Information

b baji does not use your information for any unrelated purpose. Collected information is used only for the legitimate reasons listed below:

• Account Management and Identity Verification: To complete registration, keep logins secure, and confirm account ownership.
• Processing Financial Transactions: To correctly complete deposit and withdrawal requests and maintain transaction history.
• Customer Support: Relevant information is needed to quickly resolve your issues through 24/7 live chat and email.
• Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Service Improvement: To improve site functionality and usability by analysing user behaviour.
• Bonus and Promotion Management: To credit applicable bonuses to the correct account and verify promotional eligibility.
• Meeting Legal Obligations: To retain information necessary to comply with applicable laws and regulations.

4. Sharing Information with Third Parties

b baji never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances as needed to operate the service:

• Payment Processors: Financial information required to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These organisations are bound by their own privacy policies.
• Gaming Software Providers: Anonymised session data may be shared with technology providers as needed to manage game sessions.
• Legal Authorities: We are legally obligated to provide information in response to valid orders from competent courts or investigating authorities.
• Fraud Prevention Services: Limited information may be exchanged with specialised verification services to ensure account security.

Your information is not shared with any other organisation or individual beyond the cases listed above.

5. Cookies and Tracking Technology

The b baji site uses cookies and similar technologies. Cookies are small text files stored in your browser that help retain your identity on subsequent visits.

5.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure basic site functionality. The site cannot function properly without these.
• Performance Cookies: Used to understand which pages are visited most and where users are running into problems.
• Functional Cookies: Help remember your language preference, time zone, and other settings.

5.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may cause some important site features to stop working, such as staying logged in or viewing your balance.

6. Technical Measures for Data Security

To protect your information, b baji applies industry-standard technical and organisational measures:

• SSL Encryption: All data exchanged between the website and your browser is encrypted via the SSL protocol.
• Database Encryption: Stored sensitive data, particularly passwords and financial information, is kept in encrypted form.
• Access Controls: Only authorised staff have access to specific data, and all access is logged.
• OTP Verification: OTP-based two-step verification is used for sensitive actions.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
• Firewall and Intrusion Detection: Unauthorised access attempts are automatically identified and blocked.

No measure can completely guarantee protection against technical failures or cyberattacks, but b baji takes every precaution and is prepared to act quickly in the event of any incident.

7. Data Retention Period

b baji does not retain your information beyond what is necessary. The retention period depends on the type of information and its purpose:

• Active Account Data: All profile information is kept for as long as the account remains active.
• Transaction Records: Financial transaction history is retained for the period required to meet legal requirements.
• After Account Closure: After an account is closed or deactivated, some information may be kept for a set period to meet applicable legal obligations.
• Marketing Data: Marketing-related information is deleted promptly after you withdraw your consent.

8. Your Rights

You have certain fundamental rights regarding your personal information that b baji respects:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You have the right to request correction of any inaccurate information in your records.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to Object to Processing: The right to object to your information being used for specific purposes.
• Right to Withdraw Consent: The right to withdraw at any time any consent previously given for marketing communications.

To exercise these rights, contact our support team. Your information is managed in line with b baji's Responsible Gaming policy to keep your experience safe and secure.

9. Privacy of Minors

b baji strictly does not provide services to persons under the age of 21. Age verification steps are in place at registration, and no one under 21 will be able to actively open an account.

If we become aware that a minor's information has entered our system, that account will be suspended immediately and all associated information will be deleted.

10. Policy Changes

b baji reserves the right to amend this privacy policy as needed. The policy may be updated due to changes in the scope of services, technical developments, or legal requirements.

For any significant changes, we will send a notice to the registered email address or inform users via a prominent banner on the site. Continuing to use the site after a change is made will be considered acceptance of the updated policy.

For more detailed information on various aspects of this policy, you may visit our Frequently Asked Questions (FAQ) section, where you will find answers on privacy, data protection, and more.

11. Contact

For any privacy-related questions, requests, or complaints, please get in touch with us: